COVID-19 UPDATE
If you need to contact us:
info@globalfitnesskelowna.com
250-860-6900
In house fitness classes are back Jan 3rd. Although things will be a little different we are looking forward to resuming classes for our members. Please take note of the following updates we are asking members to adhere too as mandated by PHO.
All members MUST pre-register for the class.
If you are feeling ill in anyway – do not attend classes – call us and let us know.
All classes are low intensity.
All classes fitness & yoga are being held in the group fitness room until further notice.
We have limited classes and for your safety limited number of people per class, For now we are asking members to pick 1 class per day – until we can see the flow of members and adjust the needs.
Masks must be worn at all times when not exercising.
Optional – Mask are encouraged to be worn while exercising but not required.
Enter the club through the main entrance and swipe in – this registers you into the class.
Sanitize
Members are expected to arrive in fitness attire – no change room access.
After arriving go straight to the Group Fitness Room with all your belongings.
Place boots at the top of the stairs outside the fitness studio.
Bring your own water.
Members can bring their own equipment – yoga mats or whatever you like.
Find a placement in the studio – by using the floor markings or choose a TRX for our TRX classes.
Keep distance 8 feet from everyone else in the studio and 10 feet from the instructor at all times.
Sanitize your equipment.
Sanitize before leaving the studio.
Leave the studio using the outside exit door by the turf area, do not go back into the club.
Instructors will have a health check when they arrive at the club.
Instructors must wear masks at all times unless they are exercising or are in the ‘ instructor area”
Instructors will all use microphones so they do not have to use loud voices.
Music will be kept at a low volume.
We are following what has been mandated by our health authorities.
Masks
Masks are now mandatory when you are inside Global Fitness and moving around the club.
Please wear your mask at times you are not stationary and anytime you are in conversation with someone.
Stay 6 feet from anyone not in your same household while in the gym.
Group Fitness Classes
All In House – Group Fitness Classes & Yoga classes are cancelled
NEW Virtual classes offered – Book on our app
Squash & Racquetball Courts
Leagues are cancelled
Members are to pre book their courts with 1 other person
2 max per court – Singles
Practice Skills & Drills
Social Distance on the courts and play with the other person that is in your bubble.
Wear a mask at all times you are not exerting on courts
Do not mix with other players from other courts.
Sanitize all you touch
Leave the club as soon as play is finished.
Lessons with coach are a go – Private and Semi Private
Tennis
Leagues are cancelled
Adult Group lessons are cancelled
Members are to pre book their courts
2 max per court – Singles
Social Distance on the courts and play with the other person that is in your bubble.
Wear a mask at all times you are not exerting on courts
Do not mix with other players from other courts.
Sanitize all you touch
Stop playing when you hear bell.
Leave the club as soon as play is finished.
Lessons with coach are a go – Private & Semi private
Pickleball
Round Robins are cancelled
Adult Group Lessons are cancelled
Members are to pre book their courts
2 max per court – Singles
Social Distance on the courts and play with the other person that is in your bubble.
Wear a mask at all times you are not exerting on courts
Do not mix with other players from other courts.
Sanitize all you touch
Stop playing when you hear bell.
Leave the club as soon as play is finished.
We are looking into Lessons with coach – Private & Semi private
We are all in this together, please email if you have any questions. info@globalfitnesskelowna.com
We are following what has been mandated by our health authorities.
Masks are now mandatory when you are inside Global Fitness and moving around the club.
All Group Fitness Classes & Yoga classes are cancelled this Friday, Saturday and Sunday.
Monday we will have our NEW Virtual only classes Schedule.
Racquet Sports are now in Phase 2 – play with people in your bubble.
Come to the club dressed to workout, do your workout and then leave the club when you are finished.
Tennis Juniors – parents are to drop off their children, no spectators at this time.
Please limit social interactions to help prevent any spread of Covid.
We are all in this together, please email if you have any questions. info@globalfitnesskelowna.com
Nov 5th
S.O.S | Save Our Sanctuary
Covid Updates
With the rise of Covid, we want to review our club safety protocols. Please do your part by helping out and keeping our sanctuary open for all of us.
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Do not come to the club if you have anysymptoms or have been travelling out of country.
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Indoor Shoes: Take off outdoor footwear before checking into our self check in.
- Have your App or Swipe Card ready to self check in so staff do not have to be sanitizing our computers over and over.
- For the most part, please come to the club ready to workout by wearing your workout gear. Limit shower use as much as you can.
- Sanitize at the front entrance after self check in.
- At this time we ask that you come in, do your workout and leave to create space for others. For now, please limit the extra time spent in the club.
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- We are no longer closed daily from 3:30 – 4:00 pm for cleaning, as we have hired additional cleaners and will maintain being open to help with the 4:00 pm busy time.
- If possible, please avoid our prime time between 4 – 6 pm.
- Minimize your time to 90 minutes once per day, unless you are coming at non prime time.
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- Please be aware of occupancy signs around the club. For example if you walk into the change rooms and they are at capacity, please wait.
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- Please always be aware of others around you. If you want to use a piece of equipment but someone is close – wait until you can social distance.
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- It is strongly suggested and recommended by Bonnie that we wear masks. We are recommending masks in common areas.
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- If you touch it, sit in it, lift it or hold it – sanitize it !
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- Put your equipment away – this includes handles
- No Gum
- Return sanitizing bottles to bins provided
- Put paper towels in the provided garbages around the club
- If you bring a gym bag, be sure it is off to the side so no one trips on it.
Thank you in advance for your continued cooperation !
Update Oct 1
COVID Membership & Facility Access Policies
Club Hours Back to Normal !
Monday to Friday 5:30 – 10:30
Saturday & Sunday 7:00 – 7:00
Gym Area Only 2 floors – Closed Daily 3:30 – 4:00 pm for extra sanitizing
Arrivals
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- Hand Sanitization for everyone upon entry to club
- Please remove your outdoor footwear at the front door and bring your indoor shoes
- Please do not come to the club – If you have any of the following symptoms: coughing, fever, sore throat or difficulty breathing access will be denied.
- Please have your club swipe card or our app to swipe in – this helps us provide a no touch entry for everyone.
- Members are to arrive, workout and leave right after their workout, exiting the facility without unnecessary delay.
Social Distancing
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- Members & Staff will be required to remain 2 meters from one another at all times.
- Masks are optional at this time.
- Exceptions are for family members, and/or roommates living in the same house.
- Members not adhering to social distancing will be asked to leave the club.
- We have signage at the entrance and throughout the facility to remind everyone to honour social distancing
- There are black Global stickers on our floor marking the 2 meter spacing.
Sanitizing
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- We have added provided extra sanitization stations throughout the facility
- Members will be required to disinfect all equipment, benches and seating areas they use.
- Staff will be monitoring entire facility to ensure everyone is following safe social distancing and sanitizing protocols.
- We have extra housekeeping staff throughout the day to sanitize all areas.
- Members not adhering to our sanitizing policy will be asked to leave the club.
Equipment
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- Cardio Area – We have closed off some pieces of cardio and placed signs for members to accommodate social distancing
- Strength Area – we have moved equipment on both floors in order to maintain social distancing.
- When you see 2 pieces back-to-back only 1 person to use at a time.
- We have placed signs on various pieces to block off for social distancing.
- Equipment is not to be shared or used simultaneously
Occupancy
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- We have occupancy signs posted around the club for various spaces.
- Gym – At this time members can come at anytime, we close the gym area form 3:30 – 4:00 pm daily for sanitizing.
- Members are to pre book Racquet Courts and Fitness classes
- Sorry no phone calls to book your time.
- We will have limited space – no drops allowed.
- Members only access.
Staffing
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- We will have additional staffing to monitor the facility and sanitizing throughout the day.
- If there is anything you are not comfortable with please talk to the staff.
- Staff will have daily health checks and will be required to stay home if they are experiencing symptoms.
Racquet Courts
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- Social Distancing is to be maintained on all courts unless you are playing with family.
- Every player to have his or her own racquets and (tennis, racquetball, squash, pickle ball) – balls.
- There are sanitizing stations and hand sanitizer by each court area.
- Wipe down everything you touch.
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- Tennis courts – Social distancing for Doubles, Singles & Private Lessons.
- Squash courts – Maintain social distancing at all times – 2 people can practice drills while social distancing, Family members can play together, sanitize door and handles, do not wipe sweat on walls or glass, no lounging around – play and leave the facility.
- Racquetball Courts – Maintain social distancing at all times – 2 people can practice drills while social distancing, Family members can play together, have your own balls, sanitize door and handles, do not wipe sweat on walls or glass, no lounging around – play and leave the facility. Use your own equipment.
- Pickle ball – Social Distancing for Singles & Doubles.
Fitness Classes & Yoga – click here for class schedule
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- Members are to be pre – booked for all classes.
- Studios have labels on the floor so everyone can be safe with social distancing
- Maximum of 16 in the studios including instructor
- Members are to sanitize equipment used.
- Members are to come and leave right after class.
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- We have created a traffic flow in order for member to pick up , sanitize and put equipment away.
Change Rooms
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- Limited use and social distancing is to be maintained and will be monitored
- Please come to the club wearing your fitness attire
- Disinfectant will be provided in the locker room
- Washroom will be disinfected throughout the day
- Showers & Hot Tubs are open with limited capacity.
- Steam and Saunas areas are closed.
Towels & Lockers
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- No Towels Service – please bring your own sweat towel from home
- When using a locker there will be sanitizing spray to disinfect touch points for your safety.
- Bring your own lock to secure your valuables; club is not responsible if anything goes missing.
Revive Juice Bar
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- Is now open !
- We provide shakes, protein snacks, meals, coffee and lattes.
- Please bring your own water bottle, water fountains are closed.
- Water bottle filling stations will be open and sanitized throughout the day
Childcare
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- Will be closed at this time
Update Sept 8 th
Club Hours: Back to regular hours – Monday – Friday 5:30 – 10:30 and Weekends 7:00 – 7:00. We are closed daily 3:30 – 4:00 for sanitizing.
Membership & Drop ins: At this time we are NOT accepting drop ins.
Hot Tubs: Now open in both ladies and Mens locker room. Bring your own towels.
Juice Bar: Now open – stop by for a shake, pre workout, protein doughnut/cookie, latte, and more.
Club Racquet Leagues and Lessons: Sign up for fall is online
Sanitize & Swipe in – Have your club card or app ready to self check in.
Take care of you and those around – Social Distance & Sanitize all equipment you use. If you leave it sanitize it.
Put away your equipment – Remove your plates and handles from machines- really do we have to say this? Yes, we have found a few. Machines are marked with 45, 35, 25 for placement.
Update Sunday , June 28th
Showers are now open
No towel service
No Hot tubs, Steam or Saunas at this time
Update Saturday , June 20th
Effective July 2nd we will be switching from Time slots to block times.
Update Thursday June 11th
Clubs Hours & Time Slots
Effective Sunday June 14th we have increased our Club hours and Gym Times
Please note we have a 2 hour cancellation for Gym Times
Update Tuesday June 9th
COVID Membership & Facility Access Policies
Arrivals
-
- Hand Sanitization for everyone upon entry to club
- Entrance will be marked with tape every two meters for social distancing
- Please remove your outdoor footwear at the front door and bring your indoor shoes
- Health screening for everyone swiping into the club
- Please do not come to the club – If you have any of the following symptoms: coughing, fever, sore throat or difficulty breathing access will be denied.
- Please have your club swipe card or our app to swipe in – this helps us provide a no touch entry for everyone.
- Members are to arrive, workout and leave right after their workout, exiting the facility without unnecessary delay.
Social Distancing
-
- Members & Staff will be required to remain 2 meters from one another at all times.
- Exceptions are for family members, and/or roommates living in the same house.
- Members not adhering to social distancing will be asked to leave the club.
- We have signage at the entrance and throughout the facility to remind everyone to honour social distancing
- There are black Global stickers on our floor marking the 2 meter spacing.
Sanitizing
-
- We have balloons to mark all sanitization areas.
- Members are to wipe down all equipment and benches they use.
- We have provided additional spray & disposable paper towels for members.
- Members will be required to disinfect all equipment before and after use
- Staff will be monitoring entire facility to ensure everyone is following safe social distancing and sanitizing protocols.
- We have extra housekeeping staff throughout the day to sanitize all areas.
- Members not adhering to our sanitizing policy will be asked to leave the club.
Equipment
-
- Cardio Area – We have closed off some pieces of cardio and placed signs for members to accommodate social distancing
- Strength Area – we have moved equipment on both floors in order to maintain social distancing.
- When you see 2 pieces back-to-back only 1 person to use at a time.
- We have placed signs on various pieces to block off for social distancing.
- Equipment is not to be shared or used simultaneously
Occupancy
-
- We have occupancy signs posted around the club for various spaces.
- Members are to pre book, Gym Time, Racquet Courts and Fitness classes
- Sorry no phone calls to book your time.
- We will have limited space – no drops allowed.
- Members only access.
Staffing
-
- We will have additional staffing to monitor the facility and sanitizing throughout the day.
- If there is anything you are not comfortable with please talk to the staff.
- Staff will have daily health checks and will be required to stay home if they are experiencing symptoms.
Racquet Courts
-
- Social Distancing is to be maintained on all courts unless you are playing with family.
-
- Every player to have his or her own racquets and (tennis, racquetball, squash, pickle ball) – balls.
- There are sanitizing stations by each court area.
- Wipe down everything you touch.
- Tennis courts – Social distancing for Doubles, Singles & Private Lessons. Please read Tennis Canada Back to Safe Play
- Squash courts – Maintain social distancing at all times – 2 people can practice drills while social distancing, Family members can play together, sanitize door and handles, do not wipe sweat on walls or glass, no lounging around – play and leave the facility. Please Read Squash Canada Back to Safe Play
- Racquetball Courts – Maintain social distancing at all times – 2 people can practice drills while social distancing, Family members can play together, have your own balls, sanitize door and handles, do not wipe sweat on walls or glass, no lounging around – play and leave the facility.
- Pickle ball – Social Distancing for Singles & Doubles, each player to have their own pickle balls. – Please read Pickleball Back to Safe Play
Fitness Classes & Yoga – click here for class schedule
-
- Members are to be pre – booked for all classes.
- Studios have labels on the floor so everyone can be safe with social distancing
- Maximum of 16 in the studios including instructor
- Members are to sanitize equipment used.
- Members are to come and leave right after class.
-
- We have created a traffic flow in order for member to pick up , sanitize and put equipment away.
Change Rooms
-
- Limited use and social distancing is to be maintained and will be monitored
- Please come to the club wearing your fitness attire
- Disinfectant will be provided in the locker room
- Washroom will be disinfected throughout the day
- Showers & Hot Tubs are open with limited capacity.
- Steam and Saunas areas are closed.
Towels & Lockers
-
- No Towels Service – please bring your own sweat towel from home
- When using a locker there will be sanitizing spray to disinfect touch points for your safety.
- Bring your own lock to secure your valuables; club is not responsible if anything goes missing.
Revive Juice Bar
-
- Will not be open
- Please bring your own water
- Water fountains closed
- Water bottle filling stations will be open and sanitized throughout the day
Childcare
-
- Will be closed at this time
Update Wednesday May 27th
The new norm for awhile in the gym world is booking your gym time. As we move through this next phase we are working are times and what is working best for our members. We have mostly 90 minute gym times and a few 60 minute times. In between the gym times we are closed for 1/2 hour and we are sanitizing.
Check out our video: We Got You Sanitization
Update Monday May 25th
We have been open since May 19th – 1 week. So exciting to see everyone back !
We have experienced a few technical difficulties with our Mindbody booking system, and trying to resolve accounts for everyone. The problem stems from our members being on hold for May so we do not charge your account.
If you are having difficulties please email us. info@globalfitnesskelowna.com
Update Wednesday May 20th
GYM BOOKING TIMES
Some members are having trouble booking – A drop in charge of $21 is populating.
DO NOT CREATE A NEW ACCOUNT. MEMBERS ALREADY HAVE AN ACCOUNT.
EMAIL US – and we will fixed your account ASAP info@globalfitnesskelowna.com
APP – For Booking & swiping in
Some members have downloaded the WRONG APP
In App store be sure to download Global Fitness & Racquet Centre powered by MINDBODY.
WAIT LIST
If you find there is a wait list ADD your name.
We are working daily watching our numbers as we get used to how many MEMBERS we can comfortably take and stay within our guidelines for social distancing – we are adding names from waitlist. Members will receive an email when they are moved from waitlist.
NO SHOWS
Please cancel ahead of time if you are not going to attend your booked time slot. If we find this is being abused we may have to look at no show charges. Lets all work together on this. Thank you in advance.
Thank You !! Members you have been amazing!
Honestly our hearts are filled! It has been absolutely amazing to see everyone back to their workouts. It feels so good to have all the motivation you bring back in action. Connect with us anytime, how can we help you achieve your fitness goals!
We got this – together is better !
Feel free to email us with questions, suggestions, or anything as we all navigate through this.
Global Team
Update May 17th – We reopen on Tuesday May 19th
Your Health & Safety is Our Top Priority.
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- Memberships Sold online
- Member payments will resume June 1st
- BE READY – DOWNLOAD OUR APP – or sign in online
- Know your member username and password – if you forgot your – email on file is username – say forgot password and system will send you a new password
- Once you sign into your account be sure all your member information is updated and accurate
- NEW waiver form online – see WAIVER under memberships online. Do it NOW so you are ready when we open
- All members will be required to book a designated time in our software. No Drop ins at this time.
- Gym time slots 90 – Booking for Tuesday Starting Monday
- Tennis courts – Singles & Private Lessons at this time Court 1 & 2 – Court 3 is outdoors for summer. Please read Tennis Canada Back to Safe Play
- Squash courts – Maintain social distancing – unless you play with family living in the same home. Please Read Squash Canada Back to Safe Play
- Racquetball Courts – Maintain social distancing – unless you play with family living in the same home.
- Pickleball – Singles – Please read Pickleball Back to Safe Play
- Fitness Classes & Yoga – are all Virtual at this time – click here for class schedule
-
- Limited use and social distancing is to be maintained and will be monitored
- Please come to the club wearing your fitness attire
- Disinfectant will be provided in the locker room
- Washroom will be disinfected throughout the day
- Showers, Steam, Hot Tubs and Sauna areas will be closed.
-
- No Towels Service – please bring your own sweat towel from home
- When using a locker there will be sanitizing spray to disinfect touch points for your safety.
- Bring your own lock to secure your valuables, club is not responsible if anything goes missing.
-
- Hand Sanitization for everyone upon entry to club
- Entrance will be marked with tape every two metres for social distancing
- Please remove your outdoor footwear at the front door and bring your indoor shoes
- Health screening for everyone swiping into the club
- If you have any of the following symptoms: coughing, fever, sore throat or difficulty breathing access will be denied.
- Please have your club swipe card or our app to swipe in – this helps us provide a no touch entry for everyone.
- We will not be accepting Cash. Touch-less forms of payment, it is recommended all members have a credit card on file.
- Memberships sold online
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- Limited
- As above – Access will be done by booking your time online only, sorry no phone calls to book your time.
- Members will be required to remain 2 metres from one another at all times.
- We will have limited space – no drops allowed. Members only access.
- Members not adhering to social distancing will be asked to leave the club.
-
- We will have additional staffing to monitor the facility and sanitizing throughout the day.
- Staff will have daily health checks and will be required to stay home if they are experiencing symptoms.
-
- We have signage at the entrance and throughout the facility to remind everyone to honour social distancing
- There are stickers on our floor marking the 2 metre spacing.
- Cardio Area – We have closed off some pieces of cardio and placed signs for members to accommodate social distancing
- Strength Area – we have moved equipment on both floors in order to maintain social distancing. When you see 2 pieces back to back only 1 person to use at a time. We have placed signs on these pieces so members are aware.
- We have balloons to mark all sanitization areas.
- Equipment is not to be shared or used simultaneously
- Members are to arrive, workout and leave right after their workout, exiting the facility without unnecessary delay.
-
- We will continue with our virtual classes.
- Our new schedule will start June 1.
- We have stickers on the floors in studios to keep social distancing.
- No equipment will be shared and members are to sanitize everything used.
- We have created a traffic flow in order for member to pick up , sanitize and put equipment away.
-
- Will not be open
- Please bring your own water
- Water fountains closed
- Water bottle filling stations will be open and sanitized throughout the day
-
- Will be closed
-
- We have provided additional spray & disposable paper towels for members. Members will be required to disinfect all equipment before and after use
- Staff will be monitoring entire facility to ensure everyone is following safe social distancing and sanitizing protocols.
- We have extra housekeeping staff throughout the day to sanitize all areas.
Update April 17th
With our online classes if you cannot make the times we are uploading the videos for you – click here
You will need your username and passcode to sign in.
Update April 9th
We will be offering Virtual Classes to register sign up online or with our Global App.
Update April 1st
We are hoping everyone is keeping healthy and staying safe.
We have all current active membership fees on hold.
If you need to contact us please email info@globalfitnesskelowna.com or call our General Manager – Darcia’s cell 250-878-2456.
Update March 19th
Closure of Global Fitness and Racquet Club
Due to the British Columbia government declaring a state of emergency to support the provincial wide response to the novel coronavirus (COVID-19) pandemic, I have no choice but to shut down the operations of Global Fitness for the unforeseeable future for the safety and health of our members and employees.
We all know that exercise is important for our individual physical and mental health, therefore, we are exploring alternative delivery methods of our programs. We hope to have more information to you in the near future.
The payment of member dues is being suspended effective April 1, 2020. Members will receive a full credit on their account when we reopen for business for the 15 days on which the facility was closed in March.
I wish you all the best during this time and hope that our closure is short-term in nature. Let’s stay connected, but not touching. We can do this.
In Health,
Darcia Fenton
General Manager
Update March 16th, 2020
As per the latest government press releases and to help mitigate the spread of COVID -19 Global Fitness will be closed until further notice.
We do understand that many questions and concerns will arise. Please provide us some time to sort out logistics. We will provide further details as soon as possible.
Members wanting to collect personal belongings, can email us to make arrangement for pick up.
If you have any questions, please contact us through email at: info@globalfitnesskelowna.com
This email will be monitored and responded to in a timely manner.
Please take care of all your loved ones,
In Health
Global Team & Management
Update March 15th, 2020
Effective March 16th – To mitigate the spread of coronavirus our Hot tubs, Steam and Saunas will be closed until further notice.
To help during these times, please bring your own locks, towels and feel free to bring your hand sanitizer. We have added extra hand sanitizer stations. Although washing hands with soap and water is more effective.
Please help us by following gym etiquette and wipe down all the equipment you use.
We will be observant of the number of members attending the club at any one time.
For Group Fitness, Spin and Yoga classes we ask members to spread out and give each other space. We will review our class numbers this week and make changes accordingly.
Please stay home if you are ill. If you are coughing you will be asked to leave the club at this time.
Snowbirds and Travellers – Please self quarantine. Members we our asking our community to help support this and if someone does return to club let us know.
We have the health of everyone in the best interest.
We will continue to send newsletters with updates as well as post on our website.
Click here for COVID – 19 Website updates
In Health
Global Team & Management
March 13, 2020
We are taking additional precautionary measures to ensure the health and safety of all our Global Fitness Community, members, employees, self-employed fitness instructors and personal trainers. Everyones safety is our number one priority.
We are closely monitoring the COVID-19 situation and following the advice provided by all levels of Government.
We will keep our members up to date and informed by posting updates on this webpage, emailing members directly, and posting on our Facebook, and Instagram. Below is the letter we have posted in the club, social media and emailed to our members.
Things we are doing for prevention:
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- Increased sanitizing & cleaning procedures
- Ordered extra cleaning supplies to have in stock
- Posters for members in the club – COVID – 19 procedures, how members can help.
- Added extra sanitizing stations around the club.
- COVID – 19 -How to Help
- Stay away if ill
- Self quarantine if you or someone close to you has been travelling out of Canada
- Wash Hands with soap for 20 seconds or longer, before and after workouts
- Keep hands away from face
- Wipe down all equipment with supplied sanitizer before and after use.
- Bring your own locks for lockers
- Bring your own towels
- Members are welcome to bring your own sanitizer
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If we are made aware of any cases directly effecting any of our membership we will update this page and notify members by email.
If one of our members is effected and has been to the club we will close the club for at least 48 hours for sanitization.
Please be sure we have your updated email. You can stop by front desk or call 250-860-6900 with updated email.
If you have further questions about our club procedures feel free to email our General Manager- Darcia Fenton email
